• Predictive Analytics Services

    Data collection, statistical modelling, analysis and prediction of using intelligent AI solutions.
  • Process Automation Robots

    Trained process automation BOTs and performs repetitive jobs helps in predictive analytics.
  • Market Research Analytics

    CSAT, NPS survey, pricing analysis, promotion tests, brand tracking by CATI and CAPI services.
  • Enterprise Survey Platform

    Survey data collection, analytics & real-time reporting platform using CHIExpress cloud assets.

Need Instant Help? Call us +91.33460.09660 or +91.98318.11552

We are here to help you with any query related to our services. Please email to info@logicainfotech.com

ROBOTIC PROCESS AUTOMATION

RPA ENABLED INTELLIGENT PROCESS

UNIFIED AI PLATFORM

OUR SPECIALIZATION

Predictive Customer Engagement Platform is part of an integrated customer insights analytics solution, primarily driven by data visualization from primary and secondary customer engagement data sources. Using primary customer engagement data from your CRM, Campaigns and Loyalty Programs, it provides a multi-channel, automated workflows based predictive data analysis solution - allowing brands to connect analyze with their customer data and get rich insights about customers engagement patterns and use them for analytics for customer acquisition, and loan underwriting, SME Lending, fraud detection and more.

Logica infotech helps creating integrated enterprise mobile applications by understanding your current business processes to identifying gaps and creating strategic imperatives for complete digital transformation. Use mobile app development services to implement policies for process improvement and automation with the help of our process improvement consultants.

AI technologies helps to automate routine tasks across value chains with many benefits like hybrid bot solution – attended and unattended AI solutions blended together. Helps to automate decision making of repetitive tasks required like for brand analytics, brand trackers, insight driven customer grievance management, predictive analytics, market analysis and risk identification in insurance, banking and medical management, where the repetitive tasks are executed by virtual workforce (robots) instead of humans.We have developed proven processes, methodologies and tools over the past 10 years by leveraging our experience in IT consulting services impacting business goals.

We provide full-service market research services, from initial study design through final report. We help in brand tracking survey with advertising campaign for market research practices and consumer research in following verticals: Advertising Awareness & tracking, Brand Equity & brand awareness, Positioning, Usage & Attitudes, Consumer Segmentation, Customer Journey, Concept Testing, Customer Satisfaction, Pricing / Usability Study and Opinion Polls.

CHI® Express Customer Experience Management dashboards provide real-time CX reporting of summarized results from transactional CSAT and NPS surveys integrated with your CRM or POS or ERP system. The survey solution not only collects customer satisfaction data, we help you to have statistically significant deep-rooted analysis of customer engagement data from online survey platform. The tool offers detailed CSAT & NPS dashboard reporting functions, and on your request our research team goes one step further to provide custom analyses. Our experienced analysts will translate the figures into comprehensible insights that allow you to take action.

DIGITAL PRODUCT DEVELOPMENT

HOW WE DO IT

We Create Engaging Digital Products, Experiences & Platforms that Accelerates Businesses.

Strategy

Idea Refining, Tech Consulting, Feasibility Check, Niche proof of concept, Product Planning

Design

Discovery, User Experience, Prototyping, Graphic Design, Branding aesthetics

Code

Code Architecture, Agile Development, Web Apps, Android / iOS Apps, Interactive, Visualizations, API Platforms

Quality Assurance

Quality assurance has a defined cycle called PDCA cycle or Deming cycle. The phases of this cycle are: Plan, Do, Check, Act

Deliver

Consistent Delivery, In-app analytics, Data-driven decisions, Lean Analytics, Cloud Services, Performance, Measurement

Operate

On Dedicated support, Product Enhancements, Bug Fixes, Technology Upgrades, Product Monitoring, Scale on Demand

COMPLIANCE THAT SET US APART

Certification & Partnering

We have following certification and associations with philosophy of quality service delivery.

ISO 9001:2015

Logica Infotech is an ISO 9001: 2015 certified company, The Quality Management System Scope includes "IT Consulting, KPO and Customer Experience Management Service.

Crisil Rating

CRISIL Rating SME2 ‘High’ level of creditworthiness rating by CRISIL, a global analytical company providing ratings, research, and risk and policy advisory services.

ISO 27001:2013

Logica Infotech is an ISO 27001:2013 certified company, The Information Security Management System Scope includes "IT Consulting, KPO and Customer Experience Management Services".

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