These bots operate under your direction, manages routine tasks for employees, automations based on rules-based processes like notifying spikes or deviations in routine processes like medical coding and claim processing, information security compliance checks, cloud infrastructure health checks, call center support etc.Learn More
Unattended bots run on predefined schedules or in real time, automatically handle the aggregation, sorting, mapping, analysis and distribution of large quantities of organizational data. Attend to user & system-initiated requests, provide product recommendations based on need, process orders, track order or raise requests on orders.Learn More
We help organizations to use RPA to enable innovation and transform their workflows have the most to gain from unattended software robots. These AI enabled higher-level data streams and processes improve the workflows of individual departments, and at an even more granular level, the workflows of individual people within them. And RPA’s ability to log data at the transactional level enables ongoing decision-making that is fast, accurate and predictive.Learn More
Predictive Customer Engagement Platform is part of an integrated customer insights analytics solution, primarily driven by data visualization from primary and secondary customer engagement data sources. Using primary customer engagement data from your CRM, Campaigns and Loyalty Programs, it provides a multi-channel, automated workflows based predictive data analysis solution - allowing brands to connect analyze with their customer data and get rich insights about customers engagement patterns and use them for analytics for customer acquisition, and loan underwriting, SME Lending, fraud detection and more.
Logica infotech helps creating integrated enterprise mobile applications by understanding your current business processes to identifying gaps and creating strategic imperatives for complete digital transformation. Use mobile app development services to implement policies for process improvement and automation with the help of our process improvement consultants.
AI technologies helps to automate routine tasks across value chains with many benefits like hybrid bot solution – attended and unattended AI solutions blended together. Helps to automate decision making of repetitive tasks required like for brand analytics, brand trackers, insight driven customer grievance management, predictive analytics, market analysis and risk identification in insurance, banking and medical management, where the repetitive tasks are executed by virtual workforce (robots) instead of humans.We have developed proven processes, methodologies and tools over the past 10 years by leveraging our experience in IT consulting services impacting business goals.
We provide full-service market research services, from initial study design through final report. We help in brand tracking survey with advertising campaign for market research practices and consumer research in following verticals: Advertising Awareness & tracking, Brand Equity & brand awareness, Positioning, Usage & Attitudes, Consumer Segmentation, Customer Journey, Concept Testing, Customer Satisfaction, Pricing / Usability Study and Opinion Polls.
CHI® Express Customer Experience Management dashboards provide real-time CX reporting of summarized results from transactional CSAT and NPS surveys integrated with your CRM or POS or ERP system. The survey solution not only collects customer satisfaction data, we help you to have statistically significant deep-rooted analysis of customer engagement data from online survey platform. The tool offers detailed CSAT & NPS dashboard reporting functions, and on your request our research team goes one step further to provide custom analyses. Our experienced analysts will translate the figures into comprehensible insights that allow you to take action.
We Create Engaging Digital Products, Experiences & Platforms that Accelerates Businesses.
Idea Refining, Tech Consulting, Feasibility Check, Niche proof of concept, Product Planning
Discovery, User Experience, Prototyping, Graphic Design, Branding aesthetics
Code Architecture, Agile Development, Web Apps, Android / iOS Apps, Interactive, Visualizations, API Platforms
Quality assurance has a defined cycle called PDCA cycle or Deming cycle. The phases of this cycle are: Plan, Do, Check, Act
Consistent Delivery, In-app analytics, Data-driven decisions, Lean Analytics, Cloud Services, Performance, Measurement
On Dedicated support, Product Enhancements, Bug Fixes, Technology Upgrades, Product Monitoring, Scale on Demand
Below is a list of case studies from selected projects successfully executed by us. You can find out respective business case studies you are interested to review.
An integrated portfolio management solution helps in identifying and managing cases, enables to make optimal investment decisions like profitability and claims trends.
AI driven underwriting system process Electronic Medical Records or EMR, regulatory and HIPAA authorizations are used for data modelling, classification improving underwriter efficiencies and productivity.
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