Call Center Services That Drive Revenue, Retention & Customer Experience

Call Center Analytics & Solutions

Smart B2B process for call center driving your business growth, using cutting edge customer experience management solutions to provide results with Pay Per Lead (PPL) or Pay Per Call (PPC) Model Campaigns with automation to review customer insights with intuitive and real-time

Call Center Customer Experience Management

Real-time customer interaction analytics helps to measure CX, CSAT & NPS. Call center customer experience management solution help to improve operation efficiency with custom business intelligence reports. AI solutions automates & integrates with your existing CRM system, to improve customer facing workflow and focus on creating and capturing opportunities from call center CX Dashboards.

Call Center CX Dashboards

CRM-integrated Real-time NPS, CSAT

FAQs

Do you offer custom pricing for enterprise clients?

Yes, we offer custom pricing to businesses opting for the Enterprise plan. Connect with our experts to know more about pricing, features, and payment plans.

Pay Per Lead (PPL) Model

PPL is a compensation model where the call center is paid when they generate a qualified lead for the client.

Pay Per Call (PPC) Model

Pay per call (PPC) is an advertising model in which affiliates connect marketers with qualified inbound calls from consumers who are ready to convert

Does Logica Infotech's offer quarterly, semi-annual or annual plans?

We offer you monthly and annual plans, with limited period discounts. To know more about our existing offers, head over to Contat Page

Do you support payment integration website development?

Yes, we enable smooth payment integration for online promotions and shopping platforms, ensuring secure and user-friendly transactions.

Customer Focus

Ensures the customer data/resources remain safe and secure during transmission, handling, and processing.

Confidentiality

We work with global clients, enhancing workflow with AI-driven IT and marketing services with confidentiality and data protection.